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Refund Policy

Refund Policy


  • I fully understand and agree to treatment of the listed areas and agree to pay Spa Blue the price quoted.
  • I clearly understand that my payment is for the procedure(s) performed during the term of the agreement and not for any specific result. NO RESULT IS GUARANTEED. I understand that results will vary.
  • Additional treatments may be obtained at an additional price.

All medical cosmetic injectable services which are administered are not refundable. Every client will utilize the Botox or Dysport, Kybella or Fillers differently. The risk of ptosis, raised muscle, lower muscle, swelling, redness or vascular occlusion has been explained prior to treatment. Allergic reaction will be treated, and any event of an allergic reaction or adverse reaction is a risk with every client Experiencing such an event will not constitute a refund of the completed treatment.
Client agrees to the injection treatment knowing the risk and has realistic expectations of the results and risk. Medications are administered as approved and ordered by the facility medical provider. Needles have a great risk of causing trauma and bruising along with swelling, redness and tenderness. These reactions are expected and normal with aesthetic injectables. Aesthetic medications are administered by a certified aesthetic injection provider and include on-label and off-label treatment areas based on the client’s desire ad need as ordered.
Refund, Cancellation and Transfer Credit policy

Facial Treatments

No Facial treatments will ever be refundable. Services were rendered and payment is final.

IPL Laser Services

Your payment is based on purchasing number of treatments. Refund is based on unused treatments not based on unused time. No refund allowed on any services completed.

(e.g., Laser Hair Removal Series) – Your payment is based on purchasing 6 treatments. NOT 1 yr. In the 1 yr. appearance plan phase (after your 6th treatment), we reserve the right when to treat you and how many times to treat you. If you receive 6 treatments, no refund is due. All refund prorating will be based on unused treatments. There is no prorating for time. e.g., If you purchased a package of 6 and received only 4 treatments in 8 months and request a refund. You have 2 unused treatments and 4 months left before your 1 yr. appearance plan expires. A prorated refund (see below) will be given for 2 unused treatments, NOT based on remaining 4 months.

If you want to cancel services and want refund

You WILL BE charged FULL PRICE PER TREATMENT of the procedure. The price per treatment of the procedure you purchased is on your receipt. All discounts (e.g., monthly specials) and credits issued when you bought the service will be lost. Service will be prorated using price per treatment listed on your receipt. If you earned friends and family credit – this will be LOST if you cancel/break this agreement. A prorated balance will be refunded

If you want to cancel services and don’t want a refund but want to transfer credit to another package

You will NOT be charged FULL PRICE per treatment of the procedure. You will be charged the price per treatment based on your package. The balance will be used towards a new package. You will be eligible for the month’s special etc. If this results in you owing money, you can pay the difference and start the new package. If this results in us owing you money, this will be kept as credit for future use. (Credit expires 90 days from new purchase).

If you don’t see results even after 1 year of treatments for IPL Laser Hair Removal

NO REFUND is due. You can buy a new package at 1 year appearance plan (maintenance) price.

If you are burned or have another adverse event

NO REFUND is due. This is part of the risk of the procedure and was explained to you when you signed the contract. Our goal is to eliminate/minimize the risk of burn or any other adverse event, but we want to be upfront with you so you can make a well-informed educated decision.

Other Fees

No Show Fee – ​$50. If you do not show up for your scheduled appointment
Cancellation Fee -​$50. If you cancel/ reschedule an appointment without giving us a 48hr notice.
Shaving Fee -​$25. If you come in without shaving (exception – first treatment ​​or unless we asked you not to shave)
Photocopying Fee -​$10. For a copy of your records. Need a written request.